I. General Terms
a) Cars may only be
rented and driven by persons with a minimum of 2 years axperience in the
driving of motor vehicles with whom the rental agreement has been entered into
/the rental agreement may anticipate more than one driver). Unauthorised
lending by the Lessee of the motor vehicle to third persons creates an
obligation on the Lessee to compensate the Lessor for any damage caused by such
third persons to the full extent.
b) The Lessee who has
signed the rental agreement will be liable for any damage caused by the
additional drivers included in the rental agreement.
c) Cars are insured in the territory of Europe. Cars may not be driven
to Ukraine and Romania. Cars may be driven to Germany, Austria, Slovakia and
Hungary. Cars may only be driven to other countries at an extra fee and with
the written consent of the Lessor.
d) Cars are handed over
to the Lessee with all the automotive fluids and including the compulsory
equipment. All comments
regarding the rented car must be submitted by the lessee at the latest when the
car is taken over.
e) Damage to the car
body is depicted in the "Car Card", with which the tenant is
acquainted with the delivery of the car and agrees with his signature by his
f) The rental period
expires by the handover of the car and the car keys to car rental (i.e. it does
not expire by leaving the car at the side of crash, breakdown or other adverse
g) A deposit for
participation in damages in the event of damage claims shall be deposited as
security and the Lessee agrees that it is to be used for rectification of car
damage caused by the Lessee to the extent as specified under I – V.
a) In the event of any
defect, or suspected defect, in the motor vehicle discovered while driving, the
driver is obliged to stop the vehicle, inform car rental and follow its
instruction; if the driver fails to comply with this procedure, the driver may
face the obligationof financial participation in damages as if the driver
caused the damage. If the customer is not expressly authorized by an employee
of renting a car, not allowed to self repair car or put the car in for service.
b) The Lessee is
obliged to accident or car theft incident immediatelly call the car rental and
call the police according to the relevant State in which it is located and
write a report about the event (request a copy of the registration and forward
it to the landlord). In case of failure to notify police and failure to deliver
a copy of the Notification of the police run the risk of payment of all
c) The Lessee shall not
participate in damages if the Lessee is not to be held responsible for the car
crash or the damage caused to the motor vehicle due to other causes; this only
applies if the Lessee presents the relevant police report stating the identity
of the culprit.
d) In the event of
damage caused to the motor vehicle by any of the drivers stated in the rental
agreement, or where the culprit is unknown, the Lessee must participate in the
damages to the maximum amount of the Lessee`s participation in damages, i.e. up
to CZK 10,000 (Skoda Fabia, Roomster, Chevrolet Aveo) or CZK 15,000 (Skoda Octavia,
Chevrolet EPICA, VW Passat ).
e) Tow-away shall be
performed at the expense of the Lessee if the Lessee is to be held responsible
for a crash or damage caused to the motor vehicle due to other causes.
f) The Lessee is liable
for damage caused by incorrect gear shifting (first gear: left and forward,
reverse gear: down, left and forward etc. according to the directions on the
top of the gear stick) up to the amount of the participation in damages. Some
vehicles have different reverse gear shifting, i.e. right and backward,
according to the directions on the top of the gear stick.
g) The Lessee may not use a rented car for testing purposes or sporting
performances. The Lessee shall be liable for any damage caused
to the rented car due to the
any other than ordinary use of the vehicle.
h) The Lessee is obliged to use safety devices against car theft
(gearshift lever locked in reverse gear and other safety devices).
i) In the event of a
long term car rental, the Lessee undertakes to return the car to car rental for
regular inspection and maintenance every 30 days.
j) The Lessee is
responsible for damages caused by him / her which he / she did not report and
were found after the return of the car
a) The car rental fee includes a highway toll token valid in the Czech
Republic and a car radio cassette free of charge.
b) The car rental fee
includes road services (assistance services, substitute vehicle, tow-away)
provided free of charge as long as the Lessee complies with these Rental Rules.
In the event of a crash, or damage caused to the motor vehicle due to other
causes, the foregoing services will only be provided at the expense of the
c) The Lessor
undertakes to remove any defects in the motor vehicle preventing its use and
not caused by the Lessee free of charge during the rental agreement period
(except for tyre damage, changing light bulbs, burned clutch due to incorrect
gear shifting etc.- these types of damage shall be paid for by the Lessee).
d) In the event of a
defect which cannot be fixed at the site of a crash or breakdown, the Lessor
shall provide the Lessee with a substitute vehicle if the Lessee is not in
breach of any of its obligations under I – V.
e) If the Lessor is unable to deliver to the Lessee the motor vehicle
ordered, the Lessor reserves the right to deliver to the Lessee a comparable
f) The Lessor is
entitled to refuse car rental to persons that raise a doubt with the Lessor
concerning their ability or good intention to comply with the terms of the
g) The car ordered
shall be handed over to the Lessee clean and in good technical condition. Any
claims of the Lessee regarding the rented vehicle must be asserted by the
Lessee at the time of the handover at the latest.
h) The Lessor reserves the right to withdraw from a confirmed car rental
order in exceptional cases.
IV. Personal Data Protection
The Lessee gives its consent to the Lessor to make copies of the
documents presented by the Lessee and use them for the purpose of fulfilling
the rental agreement. The personal data contained in any such documents may
only be provided to third parties if the Lessor is or will be obliged to so
provide under the law (such as the driver`s identification if the vehicle is
involved in the commission of a tort or crime) or for the purpose of dealing
with damage or insurance claims regarding the vehicle.
V. Charges and Penalties
a) In the event of returning the vehicle dirty – up to CZK 200.
b) In the event of damage to the car interior (upholstery, seats) – up
to CZK 2.000.
c) In the event of the loss of vehicle documents (VRC – vehicle registration
certificate) – CZK 1000.
d) Loss of keys car is
a fee of up to CZK 7.000.
e) The car shall be
returned with same fuel volume as it was delivered with; otherwise, a replenishment
fee of CZK 300 increased by the up-to-date fuel price will be charged.
f) In the event of a
default in payment, the Lessee shall be obliged to pay a contractual penalty of
1% from the due amount for every day of default.
g) If lessee drop off
the car before the date of return written in contract, the lessee will obtain
half of remaining amount of rental.
h) In the event of car
theft, the Lessee undertakes to pay to car rental participation in damages at
the rate by according point II.c.
i) In the event of a violation of point I.c), ie a car
departure to unauthorized states, a fee of CZK 5.000 plus any other related
expenses is payable.